Last updated December 29th, 2024

PRIVACY POLICY

EFFECTIVE SEPTEMBER 23rd, 2024

COMPANY INFO

We are WISE Cities, LLC, doing business as “WISE Cities” and “Live WISE,” also referred to here via the terms "Company," "we," "us," and "our." We respect your privacy and are committed to protecting it through our compliance with this policy.

If you have any questions about our Privacy Policy, you can contact us by phone at 571-354-6626, email at contact@wisecities.us, or mail to 10300 Eaton Place, Suite 440, Fairfax, VA 22030, United States.

AGREEMENT TO OUR PRIVACY POLICY

This Privacy Policy describes how we collect and use information when you access and use the websites, mobile applications, and other online and offline products and services owned and operated by WISE Cities, including but not limited to wisecities.us, wisenavigator.us, and wisestates.us (individually and collectively, the “Site” or “Sites”), as well as any other related products and services that refer or link to this Privacy Policy (collectively, the "Services"). The term “Services” will include the offered “Sites.” Please be advised that the practices described in this Privacy Policy also apply to information that you submit to us offline and to Personal Information (as described below) that we may collect from third parties.

Our services are currently limited to users in the United States and this policy is thus intended for US based users.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

The headings of the various sections of this Privacy Policy have been inserted only for the purposes of convenience, and those headings shall not be deemed, in any manner, to modify, enlarge or restrict any of the provisions of these Privacy Policy.

This Privacy Policy constitutes a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and WISE Cities concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by this Privacy Policy in its entirety. If you do not agree with all of the elements of this Privacy Policy, then you should not engage with our Services and should discontinue use immediately.

If any provision of this Privacy Policy is found to be invalid by any court having jurisdiction to make such a determination, the invalidity of such provision shall not affect the validity of the remaining provisions of this Privacy Policy, which shall remain in full force and effect. No waiver of any of these Privacy Policy shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

Please read this Privacy Policy carefully before you start to use our Services. By proceeding, you accept and agree to be bound and abide by our Terms of Use and this Privacy Policy. If you do not agree, you should stop using the WISE Cities services and exit this site immediately.

COLLECTION & USE OF YOUR PERSONAL INFORMATION

As used in this Privacy Policy, “Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, reasonably can be linked, directly or indirectly, with an individual or household, or as otherwise defined under applicable law.

We collect Personal Information from four primary sources: directly from our users or customers automatically from the use of our Services, from affiliated and unaffiliated third parties, and by using information we collect to derive new Personal Information. This includes email, text, and other electronic messages between you and WISE Cities, and interactions with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy. The types of Personal Information we collect about you depend on your interactions with us and are described in more detail below. Unless stated otherwise, your Personal Information may be stored indefinitely by WISE Cities.

INFORMATION COLLECTED DIRECTLY FROM YOU

We collect information directly from you in a variety of ways. Any information you provide to us is voluntary, but please note that some information may be necessary for us to provide you with our Services. You may also provide Personal Information about another person (“User”) for whom you may be seeking Services.

The categories of Personal Information we collect directly from you include:

• Identifiers, such as your first name, last name, phone number, email address, and mailing address (address, state, province, ZIP/postal code, city);
• Personal information such as name, physical characteristics or description, address, telephone number and medical or health insurance information;
• Characteristics of protected classifications under state or federal law, such as age, sex/gender, marital status, medical condition and disability information;
• Information you provide on our Sites to request Services for yourself or another person, for example your username, password, location, zip/postal code, mailing address, fax number, and email address;
• Financial information for any subscriptions or purchases made through the WISE Cities platform, and transaction details;
• Commercial information, including records of marketing materials and peer-to-peer relationships with network service providers;
• Form Information that you provide by filling in forms on our Website such as when registering for an account, for the newsletter signup, or other contexts;
• Your search queries on our Sites;
• Records and copies of your correspondence (including email addresses), if you contact us;
• Your responses to surveys that we might invite you to complete for research purposes;
• Feedback you provide to us about our Services, including in response to surveys, through our customer service process, or when you report a problem with our Services.

INFORMATION COLLECTED FROM SITE USAGE

We may automatically collect information about you from your use of our Services, including by using website analytics tools or other technologies, like cookies and web beacons (which are described in more detail below).

The Company acknowledges that our Sites utilizes one or more website analytic services, which may record mouse clicks, mouse movements, scrolling activity and text entered into our Sites by users. These services do not collect personally identifiable information that is not voluntarily entered into our Sites by the user. WISE Cities uses the information collected by these service providers to improve the usability and other features of our Sites.

The categories and types of information we collect automatically from your use of the Services include:

• Identifiers, such as your IP address and unique device identifiers;
• Internet or other electronic network activity information, such as the type of browser you use, app version, access dates and times, pages viewed, and the page you visited before navigating to our Sites;
• Geolocation data, such as the country from which you access our Sites, and the Zip Code which you provide to us in your search query;
• Other information that relates to or is capable of being associated with you, such as information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, and mobile network information.

Cookies are small text files that are stored on your computer when you visit certain online pages that record your preferences. We use cookies to track use of our Sites and other Services. We may also use cookies to monitor traffic, improve the Sites and make them easier and/or personally relevant for your use, and improve the performance of our websites. You can opt out of accepting cookies by adjusting your browser settings to not accept cookies or to notify you when you are sent a cookie. However, certain features of our Sites or other Services may not work if you delete or disable cookies.

Some pages of our Sites and our emails may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email, and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity)

AUTOMATIC TELEPHONE DIALING SYSTEM

By providing a wireless phone number to WISE Cities, you agree that WISE Cities may call or send text messages to the wireless phone number for any purpose, including marketing purposes, using all methods now known and discovered in the future, including, but not limited to, auto-dialers, pre-recordings, and general telemarketing practices. This consent may be removed upon request, as described in the Terms of Use.

INFORMATION WE COLLECT FROM OTHER SOURCES

We may collect information about you from other sources. For example, we may collect information about you from:

• Users (if you are not the User) or a person who contacts us seeking Services for a User;
• Service Providers advertising on WISE Cities;
• Third-party social media services, such as Facebook, Twitter, and Instagram, that you use to interact with our Services (e.g., to provide feedback on our Services) or that allow you to share information (e.g., via plugins, widgets or other tools); and
• Unaffiliated parties, such as our service providers, analytics companies, advertising networks, affiliates, and other third parties that provide us with information, so we can better understand you and provide you with information that may be of interest to you.

INFORMATION WE INFER

We may derive information or draw inferences about you based on the other information we collect about you. For example, we may infer your location from our collection of your IP address.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

• To present our App/Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account/subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our App, Website or any products or services we offer or provide through it.
• To allow you to participate in interactive and/or AI-enabled features on our App/Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
• To provide, maintain, and improve our services.
• To comply with legal obligations.
• To communicate with you regarding updates, promotions, and support.
• To analyze usage trends and enhance user experience.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or make a request to our customer service email.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

DISCLOSURE OF YOUR INFORMATION

We may disclose your Personal Information as follows:

To Service Providers. We may share Personal Information with businesses advertising their Services on WISE Cities to provide you with the Services you’ve requested. The service providers may contact you directly, including by email, telephone, or regular mail.

To Partners and other Third Parties. We may sell Personal Information to partners and other third parties.

To People Acting On Your Behalf.We may share Personal Information with the person who referred you for Services or to another person acting on your behalf.

To Affiliated Companies. We may share your Personal Information with our subsidiaries, joint ventures, or other companies under common control with us.

For Our Internal Analyses and Operations. We may share Personal Information with third party vendors for our own internal statistical, design, or operational purposes, such as estimating our audience size, measuring aggregate traffic patterns, and understanding demographic trends among our users. The use and disclosure of your Personal Information by these other parties is restricted to performance of such tasks and is subject to confidentiality.

For Legal and Other Compliance. We may share Personal Information when we believe it is appropriate for legal purposes, including to: (a) comply with the law; (b) enforce or apply this Privacy Policy or our other policies or agreements; (c) protect our or our users’ rights, property, or safety; (d) protect our users from fraudulent, abusive, or unlawful use of our Site; or (e) if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

As part of Business Transfers. We may share Personal Information as part of any merger, acquisition, debt financing, sale of company assets, or other business transactions.

As Aggregated, Anonymized Information. We may share aggregated, anonymous, or de-identified information to our advertisers, business partners, and other third parties that cannot reasonably be used by those third parties to identify you.

At your request. We may otherwise share Personal Information with your consent or at your direction.

LINKS TO THIRD PARTIES

As a service to our users, we might include links to third-party websites on our sites; however, we have no control over and assume no liability for the privacy policies or the methods used, collected, and disclosed by third parties on their websites. Links that direct you to other websites are not under our control; instead, you will be subject to their privacy rules and practices. Before giving such websites any information, we advise you to go over and comprehend their privacy policies.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box in the user preferences in your account profile or make a request to our customer service email.
• Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box in the user preferences in your account profile or make a request to our customer service email. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

YOUR RIGHTS

Depending on your U.S. state of residence, you may have certain rights in relation to your personal information that we collect, use, or disclose in accordance with this Privacy Policy.

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
• Data portability.
• Opt-out of personal data processing for:
  • targeted advertising (excluding Iowa);
  • sales; or
  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

DATA SECURITY

We are committed to using modern security measures to store and protect your Personal Information while it is under our control.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and other sensitive information will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of our Sites.

Please note, however, that no transmission of data over the internet is 100% secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Sites.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to our Privacy Policy, we will notify you by email to the email address specified in your account and through a notice on the website home page. The date the Privacy Policy were last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our home page website and this Privacy Policy page to check for any changes. YOUR CONTINUED USE OF THE SITE AND SERVICES AFTER SUCH POSTING (OR OTHER NOTIFICATION, IF ANY) MEANS YOU ACCEPT AND AGREE TO BE BOUND BY THE MODIFIED PRIVACY POLICY.

Thank you for choosing to Live WISE. We hope you find our resources helpful and convenient to use!

Copyright © 2024 WISE Cities. ALL RIGHTS RESERVED.